Skip to main content
All CollectionsReviewsReviews FAQs
What if my client is struggling to leave a review?
What if my client is struggling to leave a review?

Some situations mean that your client can't leave a review - we have another option for you.

Updated over 3 months ago

Some situations may arise where your client has trouble leaving you a review. Perhaps they're not too tech-savvy or they have accidentally unsubscribed from our emails.

In this case, you can ask your client to email us directly at support@ratemyagent.com. This email must come from the same email address that the initial review request was sent to as well as the following information:

Make sure to include the following:

  • The agent they are reviewing

  • The listing involved in the transaction

  • Their review along with the star rating. ( from 1-5 with 5 as highly recommended and 1 - not recommended at all)

Reviews will only be accepted if they are sent from the same email address that the original request was sent to.

Did this answer your question?