Sold or bought a house within the last 12 months?
Firstly, congratulations! Now, it's time to review your real estate agent.
There are 3 ways to get a review on RateMyAgent:
Your real estate agent sends you an invitation
Your real estate agent uploads a review you've already written, and you verify it
You review your agent organically via their profile
This guide is going to show you how to do #3
Step 1: Find your agent
Start at ratemyagent.com.au for AU, ratemyagent.co.nz for NZ or ratemyagent.com for US.
Make sure you select Agents and type in their name to find their profile
Step 2: Start the review process
Scroll down to the agent's review section and then select the "Review <Agent>" button
Step 3: Verify your address
Search for the property that you sold or purchased. If it was sold or bought more than 12 months ago, you will not be able to leave a review at this stage. To maintain the validity of the content on RateMyAgent, reviews are only permitted from people directly involved in a completed property transaction with an agent. Authentic feedback based on real experiences is encouraged to provide valuable insights for future clients.
Step 4: Were you the buyer or seller?
Let us know if you were the buyer or seller for this property
Step 5: Enter your details
Provide your first and last name as well as a valid email address
Step 6: Verify yourself
We'll send an email to your nominated email address to continue the review process Reviews must also be submitted by the clients themselves using their own email and IP address, as reviews on behalf of others are not permitted.
Step 7: Check your email
You'll receive an email that looks like below. Select Write your review
Step 8: Write your review
The rest is easy... mostly! It can be tricky to leave a review. Remember to be honest when sharing your experiences to help the next person in their decision! Additionally, you can choose a star rating that reflects your overall satisfaction with the agent.
To maintain the validity of the content on RateMyAgent, reviews are only permitted from people directly involved in a completed property transaction with an agent. You acknowledge this is true when you submit your review and agree to our terms and conditions. Furthermore, the platform automatically flags and removes reviews that do not comply with these requirements to ensure authenticity and trust.
Once your review is submitted, it will go through a moderation process to ensure it meets our community guidelines. If it is approved, it will be published on the agent's profile for others to see.
Resolving Issues with Leaving Property Reviews on RateMyAgent
Leaving a review for a property on RateMyAgent is a common process for acknowledging your agent’s support. However, users may encounter issues, particularly when the property address is missing, incorrect, or the property status is unresolved. This guide provides step-by-step solutions to address these situations.
Issues with leaving a review on RateMyAgent typically arise from:
Property Address Missing or Incorrect: Address discrepancies happen if the property wasn’t properly linked via the agent’s CRM system or if the input address has inaccuracies.
Property Status Not Updated: If the property is still marked as 'active' rather than 'sold,' reviews cannot be submitted.
Agent Profile Not Claimed: The property might not appear in searches if the agent hasn’t claimed or activated their profile.
Missing Property Address
Request the Agent to Update CRM Feed: - Ask your real estate agent to feed the property details into RateMyAgent through their CRM system, ensuring the property is linked to their profile.
Direct Review Request: - Alternatively, the agent can bypass the address issue by sending you a review request directly through the platform.
Incorrect Property Address
If you notice any inaccuracies in the property details:
Submit a correction request via RateMyAgent, specifying the: - Correct Property Address - MLS Number (if applicable)
The platform will update its records to reflect the correct property details.
Addressing Property Status Issues
On RateMyAgent, reviews can only be left for properties marked as 'sold.' If your property’s status is still 'active':
Contact your agent or their office.
Request them to update the property's status to 'sold' on RateMyAgent.
Once this is done, you’ll be able to leave your review.
Ensuring Agent Profile Activation
If your recently sold property does not appear on RateMyAgent, it could be because the agent:
Has not claimed their profile.
It is not yet active on the RateMyAgent platform.
Encourage your agent to claim and activate their profile. Once this is done, their profile will display all linked properties, enabling you to leave a review.
By following these steps, you can ensure a smooth review submission process and help your agent receive the recognition they deserve.