You can now manage your Google reviews through RateMyAgent! With our Agent Professional subscription, you can see all your Google reviews, reply to them, and prompt previous clients to easily copy their reviews to Google! RateMyAgent also helps you import and link reviews to specific properties, publish reviews across platforms, and ensure compliance with client permissionsâstreamlining your review management process!
Addressing Pending Reviews
Pending reviews occur when clients submit reviews through RateMyAgent but fail to share them to your Google Business Profile or use non-Gmail accounts. In such cases:
Ensure clients are using Gmail accounts.
Request backend support to resend review invitations, helping facilitate the process and comply with Google's reviewer policies.
After connecting your Google Business Profile with RateMyAgent, (if you have not done so please click here to learn more) click 'Google Reviews' on the left-hand side of your Dashboard then 'Google Reviews'. From this screen, you can see which reviews you have and have not replied to. If you have not replied to a review you will see a 'Reply' button next to the Google review. Additionally, you can navigate to Reviews > Import to import Google reviews and link them to specific properties, ensuring client approval to comply with privacy standards.
It is a great idea to reply to both your Google and RateMyAgent reviews (click here to learn how to reply to a RateMyAgent review).
Additionally, RateMyAgent provides tools to address pending review challenges, such as when clients haven't shared their reviews to your Google Business Profile or use non-Gmail accounts. These tools assist in resending invitations and ensuring your reviews appear promptly. By replying to reviews and resolving these challenges, you can build client trust and enhance your profile's credibility.
Benefits of Using RateMyAgent for Review Management
RateMyAgent simplifies and enhances the review management process by:
Offering verified reviews to increase credibility.
Automating syndication of reviews to platforms like Google, Facebook, and Instagram.
Saving time using integrated marketing tools.
Boosting online reputation and creating a seamless client experience.
Please click here to learn how to prompt your clients to easily leave a RateMyAgent review on Google without having to rewrite it! The platform also allows you to syndicate client reviews to multiple platforms, such as Google, Facebook, and Instagram, ensuring maximum visibility and reach for your client feedback.