An Agent Administrator is a person that has access to the Office Dashboard. This is usually for directors and admin employees.
How to add an Admin:
Step 1: In order to grant others access, one of the current Administrators will need to login to the Office Dashboard and head to the Manage Account, then select Admin Access. From here they can simply select + Add Admin User.
Step 2: This will launch a pop-up, simply enter in the required email address and click Invite Admin
Step 3: They will then receive the following email and they can accept the invitation.
How to Remove an Admin:
This can be done by any other admin user by clicking on the cross next to another admin's name. You cannot remove your own admin access.
If there is only one person who has admin access and they need to be removed (for example they have moved to another office), please contact support.