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The Do's and Don'ts of sending a review request

Remember to do this, and definitely don't do that

Updated over 3 years ago

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DO

  • Include the client's name

  • Thank them for their time

  • Let them know how long it will take to complete

  • Mention the importance of reviews for your business

  • Be personable

  • Reassure them that you are there to assist in any future endeavors

  • Keep it short and sweet

  • If you have our Connect Facebook and Connect Google features, ask your clients to follow the prompts to share their review after they have submitted it to us.

DON'T

  • Be generic

  • Forget to let your vendor know their review is important to you

  • Forget to send a review request from your dashboard - with RateMyAgent, you're in control of who can review you - without a link, your vendors and buyers can't leave feedback.

  • Leave it too long to ask for a review. Make requesting reviews a part of your weekly admin. We know that the longer you leave it, the less likely your clients are to leave you a review.

  • Forget that you can personalise the email that goes with your review request, why not add something personal to the vendor.

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