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Data not looking correct?

Top articles on ensuring your data is as accurate as possible.

Updated over 2 weeks ago

Manually uploading a property

If it looks like some of your properties are missing, there are a few ways that this can be resolved. The quickest way to get a property onto your profile if you don't have a data feed (also known as a CRM) connected from your agency to RMA is to upload a property manually from your dashboard if you are the listing agent.

Listings not sending from your CRM

If you are sending listings or updates from your CRM but they are not accurate on RMA, please provide us with the file name (file type will be an xml file) that has been sent to RMA. We can search our system to see why the file has not loaded correctly and updated on RMA.

Withdrawing/deleting a listing

Sometimes there might be a property on your profile that isn't yours, you can withdraw this from your profile in a couple of steps that we outline in the article here.

This works the same as deleting it. Please note this will remove the sale from your agency as well.

Change the agents on a listing

You may check this article.

Incorrect Days on Market or Median Days on Market

Your days on market stats may be incorrect if property listing dates and sold dates are wrong. To correct this, make sure you have the correct Listing data and sold date in your CRM and repush the updated data through to RateMyAgent

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