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October 2025 | Checklists Just Got Smarter, and a new User Interface!

Your checklists are already your secret weapon β€” now they can do even more. With email templates built right into your tasks, you can bring clients along on a journey with you.

Brandon Crichton avatar
Written by Brandon Crichton
Updated over a week ago

... and much more in this update.

  1. Journeys, powered by checklists - Emails deliverable via checklists.

  2. New User Interface (Reach redesign)

  3. Improved emailing ability - Faster and smoother


Journeys, Powered by Checklists

Emails now deliverable directly from a task checklist or automated task - allowing you to create what we call Journeys, a path your client takes with you! Super-charge those checklists so that your communication stays smooth, consistent and on-brand.

Quick Steps:

  1. First, ensure that you have created the email template you wish to connect to a checklist. Refer to Email Templates for more information on this feature.

  2. Open the Checklist or Automated task you wish to link your Email Template within, we call this "Creating a Journey". If Checklist, select the Task within the checklist you wish to add an email template to.

  3. Once you have selected the task (if checklist), you need to select Additional fields to expose additional options, and add an email template (under Email Template).

πŸš€ Visit our technical documentation to understand how to start creating Journey's from scratch, and other important information.


A New Look and Feel

We've completely overhauled the look and feel of your Reach interface, from the way forms get created (New Clients, New Tasks, etc.) to reducing white-space to reflect better desktop space, we think you'll really love this new efficiency.

We hope you like our new style.


Improved Email Ability - From Contact

Send an email right from their contact page. We heard your feedback, and have implemented this new feature.


Email Composer - Redesigned w/Attachments πŸ’₯

With all these email changes, we also redesigned the Email Composer, to allow for easier creation, addition of cc/bcc fields and... you can now add an Attachment πŸŽ‰

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