All articles have been moved to https://support.reachdesk.com. Please find this article in https://support.reachdesk.com/hc/en-gb/search?utf8=%E2%9C%93&query=Sending%20through%20Reachdesk%20.
Sending in Reachdesk
Pick campaign
Select CRM
Start typing name of Recipient, select from drop down
All fields will be auto populated from your CRM data. If it's not auto populating, this will be due to empty fields in your database
Edit note or email
Check details
Hit submitΒ
Sending through Chrome Extension
As long as you've integrated your Reachdesk account with your CRM, you can send using the Chrome Extension.
When in your CRM and on the contacts page you want to send to, hit the Reachdesk Chrome Extension
Pick campaign
The contact's details will auto populate from their CRM data
Edit note or email
Check details
Hit submit