Adding extra charges for additional services or special requests is a seamless process on ReadyHubb. Whether it's for extended service durations, added features, or customized options, professionals can request extra charges from clients in two simple ways. Here's how to effectively request extra charges from clients on the platform:
During Check-Out: When checking out a client, professionals can easily add extra charges for additional services or special requests. Simply navigate to the check-out process and select the option to add extras. Here, you can specify the details of the extra charge, including the title, amount, and description. Please note that the options available for charging extra are collecting cash, tap to pay, and sending a payment link. Card on file cannot be used to charge extra amounts.
After Service Completion: In case you forget to charge the client for extra services during the check-out process, or if you mistakenly select card on file and want to charge extra, don't worry. ReadyHubb allows professionals to request extra charges from clients even after service completion, provided the initial transaction was charged with a card. Simply navigate to the booking page associated with the client, locate the option to request an extra charge, and provide the necessary details, including the title, amount, and description.
Send the Request: After specifying the extra charge details, send the request to the client. The request will be pending until the client reviews and approves it.
Client Confirmation: Once the client approves the request, they will confirm the extra charges. Ask the client to check their inbox for the request.
Payment Processing: Upon receiving the client's confirmation, proceed with processing the extra charge payment. ReadyHubb provides a secure and streamlined payment process, ensuring that transactions are completed smoothly and efficiently. Once the client accepts the request, the payment will be automatically processed, and the client's card will be charged accordingly. This seamless process simplifies the handling of extra charges, ensuring a hassle-free experience for both professionals and clients.
Conclusion: Requesting extra charges from clients on ReadyHubb is a straightforward process that offers flexibility and convenience for professionals. By utilizing the available options during check-out or after service completion (with card transactions), professionals can easily add extra charges for additional services or special requests. Clear communication with clients is essential throughout the process to ensure transparency and client satisfaction. ReadyHubb's platform provides the tools and features needed to facilitate transparent and efficient transactions, empowering professionals to provide exceptional service experiences to their clients.
⚠️ Note: Professionals should ensure that the client's initial transaction was charged with a card to request extra charges after service completion. Additionally, remember that extra charges can only be collected using the cash collection, tap to pay, or payment link options during check-out. If any issues arise during the verification process, professionals can contact ReadyHubb's Customer Support for assistance.