Why Are Your Clients Charged Different Deposit Amounts?
At Readyhubb, we aim to ensure that professionals receive high-quality clients, and we continuously invest in marketing efforts to promote your business. You might notice that your clients are charged different deposit amounts depending on how the booking is made. Here’s why:
Marketplace vs. Direct Bookings
Marketplace Bookings: When a first-time client books through the Readyhubb marketplace, they pay your standard deposit plus an additional 20% as a deposit. This fee helps us cover the costs of promoting your services and ensuring we attract high-quality clients. For future bookings with the same client, this additional charge drops to 5% for free plan professionals or 3% for PRO plan professionals. This structure allows us to continue investing in marketing while bringing you new clients.
Direct Bookings: When a client books directly with you (not through the marketplace), they pay your standard deposit at the time of booking.
Important Note:
Clients booking through Readyhubb do not pay a higher total service cost. For example, if a client books a service for $100 and pays a $40 deposit at the time of booking, they will pay the remaining $60 balance to you after the service is provided. The total amount remains the same; we simply collect a larger deposit to marketplace clients ensure quality and cover our marketing efforts.
Example Breakdown:
Marketplace Booking:
Your deposit: $10
Readyhubb’s marketplace deposit: $10 + 20% = $12 total
Direct Booking:
Your deposit: $10
This structure ensures that we continue to bring you high-quality clients and invest in advertising to grow your business.
Disclaimer
Readyhubb does not charge any fees to clients for bookings made through our platform. All fees are applied to professionals for the new clients we bring to you. These fees help us invest in marketing, grow your business, and connect you with high-quality clients. Our goal is to support your success by continuously promoting your services and ensuring you receive the best opportunities to expand your client base.
If you have any further questions, feel free to reach out to us via support!