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Power outage information
What if I have a power outage?
What if I have a power outage?

Power out, lights out, electricity outage

Uki Nunez avatar
Written by Uki Nunez
Updated over a week ago

If your power has gone out please contact your local distribution company (TDSP) and report this outage.  Real Simple Energy and your retail electricity provider are not responsible for maintaining power delivery to your home or business.  It is solely the responsibility of your local TDSP.

You can access your TDSP outage trackers and report outages at:

Centerpoint service area (Greater Houston)

Report an outage - (713) 207-2222

Oncor service area (Greater Dallas / Ft. Worth)

Report an outage - (888) 313-4747

Texas-New Mexico service area

Report an outage - (888) 866-7456

AEP Texas service area

Report an outage - Use this link

Report an outage - 877-373-4858

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