In short, if you are on our fixed bill product and you use less energy than expected over the course of your 12-month contract you will receive up to 20% cash back when you renew with Real Simple Energy.

It is important to realize this calculation is cumulative for your entire 12-month contract term.  If you use less than expected in one month but use more than expected in the next month, then the cash-back is calculated on the actual vs expected usage for both months combined.  

Here is an example of how that under/over usage looks in chart form:

Here is the same example of under/over usage in table form:

Each month our Fixed Bill customers see how they are tracking and get an estimate of the cash back they are expected to earn at the end of their 12-month term.  

How is cash back paid out?

Cash back will be credited to the first bill of your next Fixed Bill contract or your Fixed Rate service.

Questions to

Did this answer your question?