Skip to main content

FAQs for FileQ

Answers to common questions about FileQ, Realaml's AI-powered tool for legal file analysis. Learn how to upload files, manage sessions, understand outputs, and ensure data privacy.

Jordan avatar
Written by Jordan
Updated over 4 months ago

General Use

  1. What is FileQ?

    • FileQ is Realaml's AI-powered tool that provides real-time answers for legal files, such as identifying trustees, UBOs, and summarizing file contents. It leverages the GPT-4o model for accurate and fast responses.

  2. How do I upload files to FileQ?

    • You can upload up to 10 files per session in PDF, DOC, or TXT format, with a maximum size of 50MB each.

  3. Are there any limits to sessions or file uploads?

    • There is no limit to how many sessions you can create. However, each session allows you to upload up to 10 files at a time.

  4. What types of files can I upload?

    • FileQ accepts PDF, DOC, and TXT files. Ensure files are upright and legible.

Data Security

  1. Is my uploaded data secure?

    • Yes. FileQ ensures your data is handled securely and is permanently deleted upon session deletion.

  2. Does FileQ use my data for training AI models?

    • No. Realaml’s subprocessor, OpenAI, is contractually prohibited from using Inputs or Outputs for training models.

  3. Where can I read OpenAI’s usage policies?

    • OpenAI’s usage policies can be found here.

  4. What happens when I delete files?

    • Files are permanently deleted and cannot be restored. You can start a new session afterward.

  5. Is my session data shared with third parties?

    • No. Session data is processed securely and not shared.

Outputs and Accuracy

  1. What kind of answers can FileQ provide?

    • FileQ can identify roles (e.g., trustees, beneficiaries), summarize legal files, and determine settlement amounts, among other answers.

  2. How accurate is FileQ’s output?

    • FileQ uses the GPT-4o model for generative AI. While highly reliable, it may occasionally produce inaccuracies. Always verify outputs for critical information.

  3. Where can I learn more about FileQ’s AI terms?

    • Read the Realaml AI Product Addendum here.

  4. What if the output is unclear or incomplete?

    • Refine your question for more specific results. For ambiguities, cross-check outputs with your uploaded files.

  5. Are FileQ's outputs unique?

    • Outputs may be similar to those generated for other users due to the nature of AI, but any similarity is coincidental.

Usage Restrictions

  1. Are there any usage restrictions for FileQ?

    • Yes. FileQ must not be used for illegal purposes, violating intellectual property rights, or generating harmful or misleading content. For detailed rules, see OpenAI’s usage policies.

  2. What happens if I exceed usage limits?

    • Realaml reserves the right to suspend access if usage limits are breached.

Features

  1. How does ‘Permanently Delete Files & Create a New Session’ work?

    • This feature allows you to delete all files in a session, ensuring complete data control. You can then start a fresh session and upload new files.

  2. Can I create multiple sessions?

    • Yes, there is no limit to the number of sessions you can create. Each session allows up to 10 files.

  3. Can FileQ process trust deeds and company extracts?

    • Yes. FileQ is optimized to identify roles like settlors, trustees, and UBOs from trust deeds and company files.

Compliance

  1. Does FileQ comply with data privacy laws?

  2. How do I ensure compliance when uploading personal data?

    • Customers must obtain necessary consents and ensure uploaded inputs comply with privacy laws.

Did this answer your question?