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QuickID (via Web Application)

Everything you need to know about QuickID via our web application.

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Written by Support
Updated over 3 years ago

QuickID verifies your customer's name, date of birth, address & politically exposed person (PEP) status. It replaces the requirement to sight and/or collect certified copies of your customer's identity and address documents.

How to run a QuickID check?

Step 1.

From the Run Checks tab, hover over the QuickID tile.

Step 2.

Select either:

Step 3.

You have the option to select up to 10 customers to be identified (the default is 1). You then have an optional reference field that can be used to tag a customer or group of customers. Your QuickID reference can be used to search for a previously run QuickID check via the Check History search field. You also have an optional

notes field that can be used for general information relating to the transaction and/or details around the electronic identity verification. Notes can also be used to describe how you matched the person you are dealing with remotely to the identity that they are claiming (i.e., are they the same person)?

Step 4. (Option A)

If you select I'll RUN myself, it enables you to identify your customer in real-time. If your firm is based in New Zealand, the country selected below will be NZ - New Zealand. Similarly, if your firm is based in Australia then the country selected will be AU - Australia. QuickID checks can be run in AT, AU, BR, CA, CH, CN, DE, DK, ES, FI, FR, GB, HK, IN, IT, MX, NL, NO, NZ, SE, SG, US, ZA. The mandatory fields are country, your customer's first name, last name, date of birth, address, and your customer's consent. However, some countries require a mobile or national ID number.

In AU, you will instantly have access to 12 government and commercial data sources. However, if you would like to verify your customer's AU driver licence or passport you will need to apply for the Department of Internal Affairs' Document Verification Service (DVS). We have an online application form that you can access here - https://bit.ly/3relKul

In CA, prior to running a QuickID check, you will need to apply for access to local data sources here - https://bit.ly/3wEtwig

In HK, prior to running a QuickID check, you will need to apply for access to local data sources here - https://bit.ly/3rc8nuL

In NZ, you will instantly have access to verify your customer's New Zealand driver licence and access to seven other government and commercial data sources. However, if you would like to verify your customer's New Zealand passport you will need to apply for access to the Department of Internal Affairs' (DIA) Confirmation Service via RealAML. We have an online application form that you can access here - https://bit.ly/3euMQIx

Once you enter your customer's first name, last name, date of birth, address, click the consent checkbox, and click Run ID Check, the QuickID will be run in under 10 seconds and you will be presented with the results with a download button.

Step 4. (Option B) If you select I'll EMAIL my customer, it enables you to email a unique link to your customer. The mandatory fields are country, your customer's first name, last name, and email address.

When you select Next, your will received a successful notification on the top right of your screen:

Then, your customer will instantly be emailed an AML request with a link to complete their QuickID:

When your customer clicks their unique link within the email, it will take them to a fully responsive QuickID webform locked to the country you previously selected:

Once your customer enters their first name, last name, date of birth, address, clicks the consent checkbox, and clicks Run ID Check the QuickID will be run in under 10 seconds. Your customer will then be presented with a finished screen:

Step 4. (Option C) If you select I'll SMS my customer, it enables you to send an SMS with a unique link to your customer. The mandatory fields are country, your customer's first name, last name, and mobile number. You can send an SMS to 200+ countries.

When you select Next, your will received a successful notification on the top right of your screen:

Then, your customer will instantly be sent an SMS AML request with a link to complete their QuickID:

When your customer clicks their unique link within the SMS it will take them to a fully responsive QuickID webform locked to the country you previously selected:

Once your customer enters their first name, last name, date of birth, address, clicks the consent checkbox, and clicks Run ID Check the QuickID will be run in under 10 seconds. Your customer will then be presented with a finished screen:

Step 5. Once a QuickID has been completed you will instantly receive an email notification:

A completed AU QuickID result will be either a PASS, PARTIAL PASS, PARTIAL PASS (manual address verification required), or FAIL. In AU the minimum requirement for a PASS (what we describe as 1x1) is verifying your customer's full name as well as either their residential address or date of birth. We can also configure your account to comply with the electronic-based safe harbour procedure (what we describe as flexible 2x2). A PASS in this instance will need to verify your customer's full name and either their full residential address or date of birth or a combination of both, using reliable and independent electronic data from at least two separate data sources.

Sample QuickID - Australia PDF Report

In AU a QuickID will access at least one or two of the following data sources:

  1. Document Verification Service (DVS) to verify a customer's driver licence or passport - (Government source)

  2. Electoral Roll - (Government source)

  3. Historical Electoral Roll

  4. Insurance Reference Service Database

  5. Equifax's National Tenancy Database

  6. Consumer Database

  7. Proprietary Data Set

  8. Consumer Database & Postal Records

  9. Commercial Credit Bureau 1

  10. Commercial Credit Bureau 2

  11. Public Credit Bureau

  12. Public Phone Directory

  13. Credit Agency Phone Directory.

A completed NZ QuickID result will be either a PASS, PARTIAL PASS, PARTIAL PASS (manual address verification required), or FAIL. The criteria for a PASS will vary on your firm's local AML legislation. For example, in New Zealand, a QuickID PASS requires verifying your customer's name + date of birth from one independent and reliable matching electronic source, plus verifying your customer's name + address from another reliable matching electronic source (what we describe as strict 2x2). A PARTIAL PASS will occur if your customer's name + date of birth, or name + address is verified from one independent and reliable matching electronic source. A PARTIAL PASS (manual address verification required) will occur if your customer's name + date of birth is verified from two independent and reliable matching electronic sources. A FAIL will occur if we cannot verify your customer's name + date of birth or name + address from at least one independent and reliable matching electronic source.

Sample QuickID - New Zealand PDF Report

In NZ a QuickID will access at least two of the following data sources:

  1. New Zealand Transport Agency (NZTA) driver licence verification - (Government source)

  2. Department of Internal Affairs (DIA) passport verification - (Government source)

  3. Department of Internal Affairs (DIA) birth certificate verification - (Government source)

  4. Land Information New Zealand (LINZ) - (Government source)

  5. New Zealand Companies Office - (Government source)

  6. Tenancy Database

  7. Equifax Credit Bureau

  8. Centrix' Comprehensive Account

  9. Centrix' Retail Energy Account

  10. Centrix' Property Ownership

  11. Centrix' Credit Header File

A full list of data sources accessed in AT, AU, BR, CA, CH, CN, DE, DK, ES, FI, FR, GB, HK, IN, IT, MX, NL, NO, NZ, SE, SG, US, and ZA can be downloaded at - https://bit.ly/3rXDavq

All counties can be configured to either 1x1, 2x2 (strict), or 2x2 (lenient) to meet your local legislation for a QuickID pass.

In both AU and NZ, legislation requires that part of your "know your customer (KYC)" obligations is to determine your customer's politically exposed (PEP) status. QuickID determines your customer's PEP status and displays this on page two of the QuickID report. To learn more about our PEPChecks visit - https://intercom.help/realaml/en/articles/5417389-pepcheck-via-web-application

Sample PEPCheck PDF Report - Jacinda Ardern

Sample PEPCheck PDF Report - Scott Morrison

Security

As a default, your QuickID email notifications will have a link to download the report. However, you can select to receive PDF reports via email from the profile page - https://app.realaml.com/profile

If "Receive PDF reports via email" is selected your QuickID email notifications will include the QuickID PDF report.

If "Two-factor authentication (2FA) via SMS" is selected you will be required to enter your mobile number:

You will then be sent a 6 digit code to your number to verify ownership:

Once 2FA is set up you will be required to enter a 6 digital code that is sent to your mobile to log in after you enter your email address and password:

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