All Collections
Getting started
Using the app for the first time
Using the app for the first time

First time using the Real Happy app? This quick guide will walk you through the steps.

Sam avatar
Written by Sam
Updated over a week ago

The first time you open the Real Happy app select "New user" and progress to enter your "Mobile Number".

Enter mobile number

We use your mobile number to identify you and keep your information secure.

  1. Enter your mobile number and we will send you a verification code to verify your identify.

  2. Enter the code sent to you via text message

  3. Enter your FULL NAME (first and last) and EMAIL ADDRESS

it is important that these fields are accurate as these are the contact details displayed on your booking pages.

Add an avatar or logo

Adding a logo or avatar of yourself gives you the opportunity to personalize your property pages and represent your brand. You can add either photos from drives, camera rolls or take a new photo using your camera.

Select a color

The color used within Real Happy pages can be chosen to customize the look of the property pages. Use the color that closest matches your brand. If you would like to see this color palette expand, please let us know what color you would like to see added! support@realhappy.net

Default settings

You can set your default settings to save you time when adding properties in the future. You can edit any of these settings on a property by property basis. The defaults you can set are;

Who must confirm showings? The options for this are;

  • Agent (me) This is you, this means that any requests for showings must be confirmed by you within the Real Happy app. We will send you a notification when a user requests a showing.
    โ€‹

  • Owner This is most likely your seller. The contact you wish to approve or decline showing requests. They will be sent a text message and email when a showing is requested to give access to their property portal where they can approve or decline. They do not need a password to access their property portal and do not need to download an app.
    โ€‹

  • No one - Automatically accepted. Automatically accepted showing requests will automatically confirm regardless of the time or date that is selected by the buyer or buying agent. You can set availability to block out certain times so they will never be presented as an option to the user making the booking.

Default showing length Set the default length (in minutes) that showing slots will be when adding a new property. Real Happy will ensure that slots are only available for times that match this selection.

Notice required for requesting showings. Here you can set the amount of notice (in hours) that must be given to book ahead of an appointment time. For example, if you set to 2 hours times will only be shown as available that are at least 2 hours into the future from the time the user attempts to book the showing. This can also be set to 0 hours if you don't require any notice.

Did this answer your question?