Add a property

Manually adding a property inside the Real Happy app

Sam avatar
Written by Sam
Updated over a week ago

To begin adding a property tap the + button on the property view.


Either start typing an address using our Google maps integration which will find your address automatically or manually add the address using the form provided.

Once you have selected an address using the Google lookup it is possible to edit the address, before you create the property. This is especially useful for properties that haven't been built yet, adding community names or adding unit numbers. Simply edit the address lines prior to saving.

Tip: Tapping your flag next to the address lookup allows you to add properties in other countries that are also supported by Real Happy.

Add an owner (optional field)
At this stage you can add an owner (or occupier) either from your Real Happy contract list or adding a new contact by tapping "New". Once you have added a contact we will return you to the same screen.

Tap Next to save. Your property is now saved, set as available and your property page has been created.

The following 3 screens are entirely optional and not required to create your property but allow you to set any additional fields, settings or additional contacts prior to sharing the page.

Information

Price. You can choose to set a price that will display on your property site and property page. Enter either the purchase price or monthly rental fee.

# of beds, # of baths and Sq ft. These pieces of data may be interesting to your visitors, feel free to add or omit them. Info will display on your property site and property page.

Description. The description is a text field visible to the user on the property page before they book their showing. This field can either be left blank, used for promotional text or highlight specific areas of the property or can be used to highlight public information about your showings such as public instructions or guidelines. This should not be used to share lockbox or non-public information.
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​ID #. The ID field a number field that can be used to identify a specific property, either use your own internal property ID, MLS ID or can be left blank. If utilized, this will display on your property site and property page.

Settings

Showing instructions. This should be used for showing instructions or lock box codes that should be sent to the booking user after the showing is confirmed. The showing instructions will be sent in a link via text message.

Who must confirm showings? The options for this are;

  • Agent (me). This is you, this means that any requests for showings must be confirmed by you within the Real Happy app. We will send you a notification when a user requests a showing.
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  • Owner. This is most likely your seller. The contact you wish to approve or decline showing requests. They will be sent a text message and email when a showing is requested to give access to their property portal where they can approve or decline. They do NOT need a password to access their property portal and do not need to download an app.
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  • No one. - Automatically accepted. Automatically accepted showing requests will automatically confirm regardless of the time or date that is selected by the buyer or buying agent. You can set availability to block out certain times so they will never be presented as an option to the user making the booking.

Default showing length. Set the default length (in minutes) that showing slots will be displayed to the users. Real Happy will ensure that slots are only available for times that match this selection.

Notice required for requesting showings. Here you can set the amount of notice (in hours) that must be given to book ahead of an appointment time. For example, if you set to 2 hours times will only be shown as available that are at least 2 hours into the future from the time the user attempts to book the showing. This can also be set to 0 hours if you don't require any notice.

Feedback form. You can select which feedback form will be sent to the users after the showing. We send feedback forms automatically, 1 hour after the appointment time and at 24 hours and 48 hours later if the user has not responded to the feedback request. You can customize the form used, its questions or create an entirely new form in the forms section found within the burger menu.

Requests must pass qualification. You can mandate that users must pass a qualification form of your choosing in order to be able to book their showing time. If they fail the qualification they will automatically be declined and you will not receive a showing request. You can customize the form used, its questions or create an entirely new form in the forms section found within the burger menu.

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