If you're seeing unexpected errors, slow responses, or think a Reality Defender product might be down, check our status page before reaching out to support — it's often the fastest way to confirm what's going on.
Status page: status.realitydefender.ai
What you'll find there
Current status for the Reality Defender website, API, RealScan, RealCall, and RealMeeting
Active incidents, including what we know so far and what's affected
90-day uptime history, including a Notice History section showing past incidents month by month
Get notified automatically
You can subscribe to updates by email or Slack so you don't have to check manually. Click Subscribe at the top of the status page and choose how you'd like to be notified.
If the status page shows "operational" but something still seems wrong
The status page reflects broad service health, not every account-specific or edge-case issue. If everything shows green but you're still running into a problem, it's likely something specific to your account, integration, or request. Please email support@realitydefender.com and we will assist you in resolving the issue directly.
A note on incident detail
We aim to post incidents as soon as they're confirmed, but there can be a short delay between an issue starting and it appearing on the status page while we investigate. If you suspect an outage before it's posted, feel free to flag it to support. Real-time reports help us catch things faster.