HOW DO I USE INFINITY EXCHANGE?
Rebag Infinity is available on our website, www.rebag.com, mobile app, or in person at one of our store locations. In your Rebag web and app account, find your order on the “Purchases” page and click “Exchange” on the bag you would like to exchange.
You can also go to the “Sell Now” page and select “from PREVIOUS PURCHASES” to find any item that qualifies from your list of previous Rebag purchases. To transact in-store, visit the “Rebag Bar” in any of our locations, and an associate will assist you with the process.
Login with the same Rebag account as the original Rebag purchase
Find the bag under your purchases
Provide current pictures of the item and an accurate condition description with your submission
Click Exchange and follow the prompts to complete the submission
Shoes and Apparel are excluded from Infinity.
IS INFINITY EXCHANGE THE SAME AS LEASING OR RENTING?
Rebag Infinity is a new way of owning luxury goods. Unlike renting or leasing, you remain the item owner when you pay the purchase price until you decide to exchange it.
Rebag offers visibility on the 12-month exchange prices so you can confidently purchase. There is also no obligation to exchange it, so if you love it, keep it! But trends change fast, so we encourage you to use Rebag Infinity so you (and your closet) can have nonstop newness.
WHAT ARE THE TERMS TO QUALIFY FOR INFINITY EXCHANGE?
Rebag Infinity only applies if:
You purchased the item on our website, www.rebag.com, on the Rebag mobile app, or in one of our store locations
You are exchanging the same item in the same condition as when it was purchased from Rebag
You submit your item for exchange no later than 12 months after the purchase date
Your exchange will be in Rebag Credit only
You are using the same Rebag account as the original Rebag purchase
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