Rechargly uses a discount split system. This allows you to share or retain any vendor discounts based on your firm’s preferences. You can set discount splits in two ways:
Vendor-level rule – Apply a default split for all clients under a specific vendor (e.g. keep 100% of the discount).
Client-level override – Create exceptions for individual clients (e.g. AquaFlow gets 50% of the discount).
If you receive a promotional discount (e.g. 50% off for 6 months), that promotion will override any discount split rules you’ve set. For example, even if you’ve set the discount split at 0%, the client will still receive the full 50% promotional discount.
Limitations of discount splits
We’re continuing to improve how discount splits work. For now, there are a few limitations to be aware of:
You can’t apply a fixed dollar discount (e.g. $5 off per month). Only percentage-based discounts are supported.
You can’t set a custom client-specific price per vendor product.
If a vendor gives your firm tiered discounts, Rechargly doesn’t yet support managing clients with different discount levels from the same vendor.