Failed payments currently cannot be retried directly within Rechargly. However, you can manually retry the payment in Stripe.
If a payment fails, you’ll need to log into Stripe to locate the invoice and retry the charge from there.
Steps to follow
Log in to your Stripe Dashboard.
Go to the Customers tab and search for the client whose payment failed.
Open the customer’s profile and look for the Invoice related to the failed payment.
In the top right corner of the invoice, click Charge customer.
This will attempt to process the payment using the customer’s saved payment method.