If your invoice isn’t sending, it’s likely because the total is below Rechargly’s minimum invoice threshold of $5 AUD - or the equivalent in USD, GBP, or NZD. To save you from billing tiny amounts, we automatically skip these invoices.
What Happens Instead:
The charges will continue to accrue.
Once the total exceeds $5 AUD, the invoice will automatically be sent.
If Direct Debit is set up, the client will be charged on the next billing date.
Want to Send It Now?
You can choose to invoice the customer immediately by:
Adding a custom charge to bring the total above $5 AUD.
Using the ‘Send Now’ function in Rechargly.
If it’s a new agreement, this will also trigger the first invoice. If Direct Debit is enabled, the client will be charged.