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Updating Your Clients Billing Information

Steps to update the billing information on behalf of your clients

Written by Jazmin Aldana

If your client has requested to update their billing information, please follow these steps:

  1. Send the client their unique Rechargly agreement link.

2. Ask your client to click on the "Update payment method" button and enter the new payment details.

3. Review Stripe's payment page to confirm that the new payment method has been updated.

3. If the Invoice hasn’t been charged, go to Stripe, click "Charge Customer" found on the top right side of the invoice page.

Once the payment method has been updated, go into the client's Stripe account and check that the new payment method is set as the default for future invoices.

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