You can delete costs in Practice Connect by following these steps:
Go to Costs.
Open one of the following status tabs: Tracked or Non-Billable.
Find the cost you want to delete and tick the box beside it.
At the top of the page, click Delete.
Important: Once you delete a cost, it cannot be retracted. It will move to the Deleted tab and can only be reverted back to a Tracked Non-Billable cost.
Costs that cannot be deleted
Not Tracked
Costs in Pending Action
Tracked but part of an invoice
Still Syncing
Don’t Track
Sync Error
Costs that can be deleted
Tracked but not part of an invoice
Non-Billable
Note: Once a cost is deleted, it cannot be reverted. It will move to the Deleted tab, and the only option available from there is Track as non-billable.