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How To Contact Rechargly Support

Learn how to contact Rechargly Support through live chat or email, and what details to include for faster and more accurate assistance.

Alex Millar avatar
Written by Alex Millar
Updated over 2 weeks ago

Welcome to Rechargly. If you need help, we offer several quick ways to get support so you can keep working without delay.

Ways To Get Help

  1. Live Chat

    • Use the chat widget in the app for quick questions and guided help.

    • Our support team can assist you in real time with setup, billing, or troubleshooting queries.

  2. Email

    • Send details to our support team at support@rechargly.com.

    • Include screenshots or links to the page you’re on to help us diagnose the issue faster.

  3. Self-Serve Resources

    • Visit our Help Centre for step-by-step guides and troubleshooting articles.

What To Include For Faster Help

  1. A short description of the issue.

  2. The page or feature you were using (a link or screenshot helps).

  3. Any error messages or unexpected behaviour you noticed.

We aim to respond quickly. If your matter is urgent, type “Speak to someone” in chat to flag your conversation for faster attention.

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