What does "Pending Action" mean on Costs?
If a cost shows the Pending Action status on the Practice Connect Costs page, it means the cost requires an action from your team before it is processed for client billing.
From Pending Action you can choose one of the following:
Send for tracking — send the cost for client tracking and billing. The cost can then appear on client invoices.
Track as non-billable — record the cost for tracking but exclude it from client billing.
Don’t track — ignore and remove the cost so it will not be tracked or billed.