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How To Override Vendor Pricing For Specific Clients

Request to hardcode a specific amount for a client due to customised billing needs.

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Written by Alex Millar
Updated yesterday

Currently, subscription pricing cannot be modified directly within Rechargly. If you need to adjust a client’s rate, please contact the Rechargly Support Team for assistance.

When reaching out, include the following details:

  • Customer name

  • Organisation or plan details

  • Current price

  • New desired price

For example:

ACME Limited wants to change the pricing for a Xero Ledger file from $6 per month to $8 per month.

Our team will process the update on your behalf. If you need to make pricing changes in the future, please contact support@rechargly.com and we’ll handle it for you.

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