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What happens if I forget to invoice a customer for a subscription
What happens if I forget to invoice a customer for a subscription

What happens if you forget to invoice a customer for a charge in Rechargly and how to fix it.

A
Written by Alex Millar
Updated over a week ago

If the charge was missed, it will be added to the next billing cycle automatically, and the customer will be invoiced during the upcoming billing period. If you prefer to invoice the customer immediately, you can manually change the next billing date to today.

  1. Navigate to the Setup in Rechargly.

  2. Change the next billing date to today.

  3. Go to the Billing page and enable the customers.

  4. Review the Invoices page and ensure that the invoice have been created with today’s date.

  5. After the invoice is generated, reset the billing date to its original schedule.

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