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Reset your password

S
Written by Sara Brace
Updated over 12 months ago

You must be an Email User to take advantage of this functionality

If you forgot your password, you can easily reset it from our dashboard. Simply follow the steps below to get started.

How to reset your password:

  1. Go to our dashboard
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    Screenshot_2023-03-31_at_11.34.16_AM.png

  2. Click Forgot password? at the bottom of the screen
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    Screenshot_2023-03-31_at_11.36.29_AM.png

  3. Enter the Email address you used to sign up
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    Screenshot_2023-03-31_at_12.39.08_PM.png

  4. Click Reset
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    Screenshot_2023-03-31_at_12.38.07_PM.png


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  5. You will receive an email to reset your password. Click Change my password to proceed.
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    Screenshot_2023-03-31_at_12.44.05_PM.png

    NOTE: If you do not receive an email within a few minutes, please check your Spam folder!

  6. Enter a New password and Confirm new password
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    Screenshot_2023-03-31_at_12.45.36_PM.png

  7. Click Change my password
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    Screenshot_2023-03-31_at_12.48.37_PM.png


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You're now ready to log back in!

If you are a non-email user or need further assistance, please email support@record360.com

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