Skip to main content
How to edit multiple users at once?
Melissa Falkner avatar
Written by Melissa Falkner
Updated over 7 years ago

You can edit multiple users to the program at once using the program template.
​ 
 To do this, go to:

  1. ACCOUNT > ADMIN HUB

  2. Go to the USERS tab and click on NEW BULK IMPORT on the right-hand side

  3. Click on the blue link DOWNLOAD TEMPLATE. This is the template you must use to upload the information.

  4. You can edit any user details in this sheet except for the employee's EMAIL ADDRESS. Make sure that you do not change the headings of the spread sheet either.

  5. SAVE the file to your computer as a C.S.V file

  6. Click UPLOAD AND IMPORT USER SPREADSHEET to find the template and OPEN

  7. All the edited details will not be updated on your employees. You can see these by going to BULK IMPORT HISTORY

Did this answer your question?