Redlist Language Options and Customer Support
Use Redlist in Your Preferred Language
The Redlist Platform builds bridges in the global manufacturing and industrial community facilitating better communication and collaboration across languages and worker skill levels. The Redlist platform translates user inputs to be read and entered in each user’s preferred language, breaking down language barriers on teams and inside global organizations.
Redlist Customer Support Tiers
We offer three tiers of customer support managed by our internal team of customer support agents as well as our domestic and international strategic partners.
Bronze
Online Support Center with Help Articles and FAQs
Access to Redlist University
Weekly Office Hours - Meet with Redlist Support Team to have your questions answered
Access to Technical Support Team
24/7 telephone support
24/7 global live chat*
Silver
Dedicated Customer Success Representative in English during standard US business hours
Online Support Center with Help Articles and FAQs
Access to Redlist University
Weekly Office Hours - Meet with Redlist Support Team to have your questions answered
Access to Technical Support Team
24/7 telephone support
24/7 global live chat*
Gold
Dedicated Customer Success Representative in native language during required hours
Online Support Center with Help Articles and FAQs
Access to Redlist University
Weekly Office Hours - Meet with Redlist Support Team to have your questions answered
Access to Technical Support Team
24/7 telephone support
24/7 global live chat*
*Supported languages for live chat - Arabic, Bengali, Bosnian, Brazilian Portuguese, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, German (Formal), Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latviski, Lithuanian, Malay, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovenian, Spanish, Swahili, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese, and Англи хэл (Mongolian).