0:00 Hey, this is Max, and this video is to cover the Summary tab in your Redo Merchant dashboard. This tab is the one that automatically opens when you log in to Redo, and it helps you visualize some of your company's data.

0:13 Up top, we have the number of returns that need processing, number of returns in transit, and then your active return rate percentage.

0:20 Right here in the middle, we have a graph showing total returns. The purple line is for this months returns and the gray line is the previous month.

0:27 Over here on the right, we have this little graph that shows the different reasons that your customers are returning items, and it will also show specific items that are being returned.

0:37 Down below, we have an added revenue section. This highlights savings, upsell revenue, and the number of upsell returns. The two metrics that go into this savings are one,

0:47 The average cost of return management platform. Most of Redo's competitors will charge anywhere from $100 a month to $1000 a month.

0:57 Since Redo is completely free to you, you're saving some money there. The second metric that goes in here is the shipping labels that Redo is now covering for you.

1:06 Since you aren't covering the cost of return shipping, Redo takes care of it for you and that gets added to your savings as well.

1:12 And then finishing off down here at the bottom, you can see what type of returns your customers are making if it's for store credit, exchanges or refunds.