0:00 Hello, this is Harrison and today we're going to have a sandwich tab within the merchant redo dashboards settings. So the first thing that we have is we have the option to exclude would read you from showing up for specific customer tags, collections or product taxes.

0:16 As we see here, oftentimes merchants will want to exclude redo from being purchased, being able to be purchased from final sale or clearance items.

0:25 So you can do that here. The return coverage price is set here for 298. This is based on an algorithm that keeps and takes into account your average return rate and also the average cost for um return labels and it calculates the automatically for you. 0:49 Here. And also you have the option to select what coverage you'd like to offer in your store. Typically we see um free return for store credit and free exchanges.

1:00 Um free refunds you can select that also. Um but by selecting just exchanges and store credit it keeps money within your store.

1:07 So we recommend that but you can select free refunds here. We also have the option to if you have package protection enabled you'll be able to see this where you can set your price.

1:18 You can set a minimum price and a maximum price here um for domestic and international and you can set different tiers.

1:28 So for an example we often see um from one zero dollar share one hundred dollars will charge one dollar. But from uh one hundred and up we might charge let's say fifteen dollars for this and we can adjust that on here.

1:47 And then you'll hit save and you can adjust that here. We also have the option to select the- display options for redo.

1:55 So by adjusting these settings here, this will adjust. So let's- let's go ahead and do size fourteen. It save and it'll adjust here or we can change the wording based off of what we want.

2:09 We've done a lot of case studies and found that these are most successful in increasing your retention rate as a merchant.

2:18 And so these- you have the option to select which one and you can see which one looks best for your store which one fits in.

2:25 You can also choose the color there. And you can ask add a custom logo instead of having the redo logo pop up on the side.

2:33 You can add your own specific logo to make sure that it fits your store more appropriately. So that is the Coverage tab within the Merchant Redo Dashboard.