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Webchat Setup

Support Tool

Updated over 8 months ago
  1. Navigate to Redo Settings -> Channels -> Chat website chat widget -> Click Add and then copy code

  2. Navigate to Shopify Admin Store -> Online Store -> Themes -> Customize -> 3 dots in top left of the page to edit code

  3. Navigate to theme.liquid -> paste the saved Redo code right above </body> -> Save

  4. Note: Saving will make the webchat immediately live

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