Return Setup FAQ
Help configuring and troubleshooting Redo returns
13 articles
Customer Return Portal
Return Policy TemplateExamples of what you can put on your return policy to explain what Redo is
How to hide the Redo product from showing up in the “All Products” section of your Shopify store
Redo Coverage PriceWhat determines the Redo coverage price
Return Type Settings WalkthroughWalking through the adjustment settings and advanced options for the return type settings in the return flow
How to Exclude the Redo Product from Packing Slips
Shopify Integration
How to Prevent the Redo Product from Being Discounted in ShopifyStep-by-step help document on how to stop discounts from applying to the Redo product
Making Items UnreturnableCreating final sale items
Return WindowsAdjusting how long your customers have to return items
Hiding Redo from Product RecommendationsThis article outlines how a merchant can prevent the Redo product from appearing in product recommendations on their site
Redo Product showing Out of StockWhat to do when the Redo product is showing out of stock
Adding the Redo App Embed Block in your Shopify ThemeHow to add and remove Redo on your site using Shopify's App Embed functionality