Welcome to Team Reeplayer! We're happy to have you here and excited to get your camera in your hands.
With Reeplayer, you're getting more than a camera, you're getting:
goals captured
games saved to rewatch any time
unlimited livestream access for family around the world
highlights for scouts that set you apart
Here's exactly what happens from the moment you place your order to when your camera arrives at your door.
Order confirmation
You should have received an email confirmation with your invoice number.
If you don't see it, check your spam/junk folder and make sure the email you entered at checkout was correct.
If anything looks wrong, contact us right away so we can fix it before shipment.
We prepare your camera and accessories
Your camera is assembled and tested right here in the USA. We confirm that your camera is updated with the latest software and hardware, run extensive quality testing, and prepare your shipments.Shipment
Your camera and accessories ship separately. If you ordered a tripod and tilt head mount, you'll likely receive those first. You'll receive an email with tracking information as soon as your gear is on the way.
Setup
Once your camera arrives, you'll see your camera in your app and can start testing it out right away. Most customers are recording within minutes!
We recommend you charge your battery to full once your camera arrives.
What to do while you wait?
While you're waiting:
Download the Reeplayer app from the Apple App or Google Play Store
Create your profile
Check out our onboarding videos to familiarize yourself with the process
Sign up for the affiliate program to earn with Reeplayer
Reach out to us at any time with questions!