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What is covered under warranty?
What is covered under warranty?
Updated over 4 months ago

Please be aware that a warranty could be voided for any item in our store which has been damaged (negligence, normal or improper use), altered, poorly maintained, stored, or handled by the user. All specific issues regarding a Reeva product that don't meet customer satisfaction will be reviewed on a case-by-case basis.

Warranty does not cover any product that is damaged or delivered defective, due to:

  • A result of an accident, misuse, or abuse

  • Modification of the product

  • By normal wear and tear

  • Assembly using incorrect tools

NOTE: Normal wear and tear (small abrasions or minor color fade) are the inevitable signs of age that products show with years of use. This is not covered under warranty. Returns are not accepted for similar situations or reasons.

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