We will accept returns and exchanges within 30 days (from the original purchase date) for issues such as:
Incorrect size (either too big or too small)
General dissatisfaction or complaint (don’t like it/thought it was something else)
Unfortunately, we do not accept items that have been worn, washed, or have visible signs of use. If you think you'll need to make a return, please save the original packaging and ensure you don't wash or use the merchandise.
When we decline returns:
Products cannot be covered in hair, debris or dirt (items will not be accepted).
Products must be unworn and unwashed with all tags still attached.
Items that are discontinued or no longer available are non-returnable or refundable.
Items that were purchased on clearance are non-returnable or refundable.
Items that have been reserved (on preorder) or require heavy item shipping are non-returnable or refundable.
We inspect all returns by hand. If your return meets any of the reasons above, we have no choice but to reject the return. The item will be shipped back to you and you will be notified of the decision.
We offer refunds/credits back to the original payment method or as store credit.
For purchases made by part-card, or part-gift card, the refund will be applied to the gift card first.
Please note, that we refund the total amount of your items, minus shipping charges.