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Understanding Pricing and Discounts

Learn about medication costs, how to apply discount codes and Groupon vouchers, and how to request price adjustments.

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Written by Harry

Medication Costs

Pricing for all treatments varies based on your plan and any available promotions. We regularly update our offers to provide the best value for our members.

For current pricing and available specials, email us at grace@refills.com.

Applying Discounts and Promotions

Discount Codes

Enter codes in the 'Discount Code' or 'Promo Code' box on the final order summary page before payment confirmation.

Troubleshooting if a code isn't applying:

  • Ensure you're on the correct intake form for the promotion

  • Check for typos, extra spaces, or incorrect capitalization

  • Verify the code is still valid and applicable to your selected treatment

  • Some codes only apply to specific medications or plan types

Groupon Vouchers

  1. Open your voucher in the Groupon app or print it

  2. Complete the intake form for your purchased option (Semaglutide or Tirzepatide)

  3. Fill out the medical questionnaire

  4. Enter your voucher code in the 'Discount Code' box at checkout and click 'Apply'

  5. Add shipping address and payment details for future renewals

If a voucher isn't working or the website froze during entry, contact support.

Price Adjustments

If you were charged a different amount than advertised, contact support with a screenshot. We'll process a partial refund for the difference.

FAQs

β†’ Where can I find current pricing?

Email grace@refills.com for current pricing and available promotions.

β†’ Are there any additional fees after the first month?

No separate doctor fees, membership costs, or hidden service charges. You only pay for the cost of medication. Shipping is often free for refills.

β†’ Can I get a refund if I experience side effects?

If you experience adverse side effects, contact your medical provider immediately. Refund policies for medication due to side effects are handled case-by-case depending on whether the medication has shipped.

β†’ How do I know if a discount applies to my specific medication?

Check the terms and conditions of the discount. Specific medications, plan types, or new vs. existing customer status may affect eligibility.

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