How do I know the right dosage for me?
Your provider determines your dosage based on your medical history, current health, and treatment goals. Never adjust your dose without consulting your provider first.
What should I do if I miss a dose?
If you miss a dose, take it as soon as you remember unless it's close to your next scheduled dose. Do not double up. Contact your provider if you're unsure what to do.
Can I adjust my dosage?
Only your prescribing provider can adjust your dosage. If you feel your current dose isn't working or is causing side effects, message your provider through the portal to discuss options.
Are there side effects I should watch for?
Common side effects vary by medication. Review the information sheet included with your prescription. If you experience severe or unexpected symptoms, contact your provider immediately or seek emergency care.
Can I take other medications with my prescription?
Always inform your provider about all medications, supplements, and vitamins you're currently taking. Some combinations can cause interactions. Your provider will advise on safety.
How should I store my medication?
Store medications as directed on the label - typically in a cool, dry place away from direct sunlight. Some medications require refrigeration. Check your prescription label or contact support if unsure.
What if my medication looks different than expected?
Generic medications may look different from brand-name versions. If you're concerned about the appearance of your medication, contact support with your order number and we'll verify it for you.
Is it safe to take my medication with food?
This depends on your specific medication. Check the instructions included with your prescription or ask your provider. Some medications work best on an empty stomach, while others should be taken with food.