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What reimbursement opportunities does Refund Pad check for?
What reimbursement opportunities does Refund Pad check for?
Amanda avatar
Written by Amanda
Updated over 2 years ago

We currently offer four reports. More will be added soon! Our existing reports include:

Lost Inventory: You will likely be surprised at how often Amazon loses your inventory. Sometimes they find it, while often times they don't. Our algorithm identifies products Amazon lost but never reimbursed your account. Use this report to identify those reimbursement opportunities.

Damaged Inventory:  When your product is damaged at an Amazon fulfillment center, Amazon is supposed to reimburse you the value of the product. We've found that this doesn't always happen automatically. Let our algorithm pinpoint the products Amazon may owe you money for.

Returns Over 30 Days: There are times when Amazon allows customers to return a product after the 30-day return period has ended. When this happens, the seller is deducted the amount of the order but being that the return was initiated after the 30-day return period, Amazon must reimburse the seller. However, sometimes they do not. We check to make sure you're being compensated for these transactions.

Returns Not Sent Back to Warehouse: When a customer initiates a return, Amazon automatically deducts the amount of the order from your seller account. If the customer doesn’t follow through in returning the product to the Amazon warehouse, Amazon must reimburse the seller. This report assists in identifying those transactions where you didn’t get reimbursed.

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