Getting Started

  1. Choose a person: If its your first time opening the Remento app, you'll be asked to choose a person who you want to have a conversation with. If its not your first time, you'll be shown sets of prompts organized by the last person you chose - you can change this at any time using the drop down menu at the top.

  2. Choose a set of prompts: Use the “+” button on the My Projects page and select a pre-created set of prompts or build your own project from scratch (located at the bottom of the list).

  3. Customize: Rearrange, delete, or add prompts to your project. You can write your own questions, add photos, or choose from our library of pre-written prompts.

  4. Host the conversation: When you’re ready to record, your phone becomes the facilitator for an in-person conversation and captures every word.

  5. Watch and share: View the recording directly in the app itself, or export the content to your camera library for easy backup and sharing.

Frequently Asked Questions (FAQ)

Do you have an Android app?

Currently Remento is only available for iPhone, but we are working on expanding to Android! Drop us an email if you’d like to be an Android Beta tester.

How do "sets of prompts" work?

Our pre-created sets of prompts make it easy to get started – and are fully customizable. Tap on a set of prompts to open a preview of the prompts it already contains. Tap “+ Add to My Projects” to start editing. You can either record as-is, or tap “Edit Prompts” to rearrange, delete, add, or edit the prompts. You can find this and any other projects you’ve created under your My Projects page.

Can I customize my questions?

Yes! After choosing a pre-created set of prompts, tap “Edit Prompts.” Long press on any prompt to edit, delete, or rearrange the order. You can also write your own questions, upload photos, or choose a new question from our Library by tapping “Add Prompts.”

How do I physically set up the conversation?

As host of the conversation, you get to decide how to orient yourself, your storyteller, and your phone. Two popular options are:

  1. Sit shoulder-to-shoulder with your loved one and use the selfie camera on your device to record. This enables both of you to see the question and photo prompts. We recommend propping your phone up against something sturdy, like a cup or set of books, if you don’t have a stand.

  2. Sit across from your storyteller with your phone propped up between you and use the back-facing camera to record. This works best with question-focused conversations and enables the storyteller to forget about the camera and focus on the conversation.

We recommend doing a practice recording to make sure your mic is working and that you are comfortable moving through the prompts.

What happens to the content I record?

Videos recorded with Remento stay on your device in the Remento app. This means deleting the app deletes all content. Unless you have iCloud backup set to sync all your phone’s data to Apple, your videos will not be backed up. For this reason, we recommend exporting your videos for safekeeping.

How do I delete content?

To delete an entire project, tap the ••• in the top-right corner of the project page. There, you’ll find the “Delete Project” button.

How do I hide / bring back the Tip cards?

We call the blue cards with helpful information on them, "Tip cards." These will automatically open up when you first encounter a new page or feature. You can open them anytime by tapping on the blue tab with the lightbulb on it.

To stop the Tip card from popping up again, tap, hold, and drag it down to the box icon that appears at bottom of the screen.

To bring Tip cards back after dismissing them, open “Help & Info” from the left side panel (accessible via the = menu or swiping left to right) and tap “Reset Tips.”

How do I export my recording for saving or sharing?

What types of content can I export?

  1. Video Only: Exports a single video of exactly what was recorded - nothing else.

  2. Prompts with Audio Only: Exports a single video that features a slideshow of photos and recorded audio from the conversation.

  3. Prompts with Video and Audio Overlay: Exports a single video that features the recorded video layered over a slideshow of photos.

Can I export content to a cloud service?

Once you've selected an export format, use the screen that pops up on you iOS device to select a place to save it, either right to your camera roll or to a cloud service like iCloud, Google Drive, or DropBox.

Why should I grant device permissions to Remento?

Access to your camera and microphone is fundamental to the recording experience. Access to notifications lets us notify you if an upload or download is disrupted. If you ever change your mind, you can toggle these settings in your iPhone’s settings folder by pressing “Notifications” and selecting “Remento.”

What data is tracked in the app?

We collect usage statistics and crash reports, but any recordings you create in the app are kept private on your local device. You can access our Privacy Policy anytime from the Help & Info page.

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