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How do I send a prompt (or record a story) right now?

Updated over a week ago

Remento will share a prompt automatically on the day(s) you have selected. However, you can record (or send a message for your Storyteller to record) anytime by sending a prompt on-demand.

For family members and hosts: Send a prompt instantly

When you notice your storyteller is in a reflective mood or has just shared something meaningful, you can send them a prompt right away to capture that story.

Quick method (recommended):

  1. Log in to your Remento dashboard at web.remento.co

  2. Navigate to the Prompts page from your main menu

  3. Find your perfect prompt in the "To be sent" section

  4. Send it instantly:

    • On computer/tablet: Hover over the prompt and click the "Send now" button
      ​

    • On mobile: Tap the prompt, then tap the three dots (β‹―) and select "Send prompt now"
      ​

  5. Confirm sending when prompted

What happens next?

✨ Your storyteller gets notified immediately via email and text message
πŸ“± They can record from any device – phone, tablet, or computer
🎯 The prompt moves to their "In progress" section, where they can access it anytime
πŸ‘₯ Family members get notified when the story is ready to enjoy

For storytellers: Record your story on demand

Feeling inspired to share a memory right now? You can access any upcoming prompt and record immediately – no need to wait for it to be officially "sent."

Access your prompts instantly

  1. Go to your Remento dashboard at web.remento.co

  2. Open the Prompts page (find it in your main menu)

  3. Choose from the prompts – these are all ready for you to record

  4. Start recording by clicking the prompt that speaks to you


    ​On desktop:


    ​On mobile:

Ready to record? Here's how

Once you've selected your prompt, you'll enter Remento's intuitive Recording Studio, where you can:

  • Choose audio or video recording (whatever feels comfortable)

  • Record for up to 30 minutes with the ability to pause and continue

  • Re-record if needed – take as many takes as you want

  • See your story come to life as our Speech-to-Storyβ„’ technology transforms your words into beautifully written text

πŸ‘‰ Need detailed recording guidance? Check out our complete πŸ”—How to record a memory guide.


Ready for more storytelling magic?

Questions about the recording process?


Frequently Asked Questions

If I send a prompt now, will it mess up my regular weekly schedule? Not at all! Your regular schedule continues exactly as planned. Sending a prompt on demand simply gives your storyteller an extra opportunity to record. Your next scheduled prompt will still arrive as expected.

Can I record multiple stories in one sitting? Yes! Many storytellers love "recording sessions" where they tackle several prompts at once.

What if I start recording but want to finish later? Each recording session needs to be completed in one go, but you can always re-record if you're not satisfied. If you want to continue a story, you can add to your story anytime. For more information, check πŸ”— How to Add More to a Story

Can I record offline and upload later? No, recording requires an internet connection for our Speech-to-Storyβ„’ technology to process your stories in real-time. However, once you're connected, the recording process is very quick and reliable.

Do I need to download an app to record on my phone? No, Remento works through your web browser on any device. Just visit web.remento.co and you're ready to record. This makes it accessible for storytellers who aren't comfortable downloading apps.

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