Flex Giving Fund Support
Answers for FGA DAF Users
What is a recurring donation, and how do I make one?
What is the purpose of tax receipts?
What is a 501(c)(3) organization?
Why should I use Modern Giving instead of directly donating to charities?
What information about charities is available on the platform?
What kind of organizations can I donate to?
How do I make a donation?
What is the difference between a deposit and a donation?
Is my payment information secure?
Where do I find my tax receipts and tax documents?
Are donations tax deductible?
How can I fund my account?
Are there fees associated with this service?
I can’t find my bank when trying to add a payment method
Can I withdraw funds from my account?
Can I use my Giving Funds on other sites?
What payment methods do you accept?
What is Plaid, and why do they need my bank login?
How much of my donation does the charity receive?
How do I log out?
How long will it take for the Charity to Receive my Donation?
How to Remove or Update Payment Methods
How does a charity know I donated money to them?
How to set up a Recurring Deposit
Can I donate without a fund balance?
What are the account processing fees?
Can I make a donation anonymously?
Why do I not see a charity dashboard?