We're here to help! You can contact our Support Team through any of the options below.
Chatš¬
Chat live with our AI Assistant through the Messenger. If you need further assistance, you'll have the option to connect with a member of our Support Team.
Search the Help Center š
Before contacting our Support Team, you may be able to find the answer you're looking for in our comprehensive Help Center.
Use the search bar to browse our helpful articles and guides for information and step-by-step instructions on a wide range of topics.
Emailāļø
Australia & New Zealand: support@renowned.com
āUnited States: help@renowned.com
Chatš¬
Chat live with our AI Assistant through the Messenger. If you need further assistance, you'll have the option to connect with a member of our Support Team.
Call š
Our customer support team is available by phone at the following times:
Australia: +61 3 9917 7437 (Mon-Fri 9:00 amā5:30 pm AEST)
āNew Zealand: +64 3 659 0931 (Mon-Fri 11:00 amā7:30 pm NZST)
United States +1 760-330-8758 (Mon-Fri 8:00 amā5:00 pm PDT)
Please note: Phone support is available exclusively to paying customers or those interested in learning more about our subscription options. Once your account details have been confirmed through chat, a dedicated team member will provide you with our phone support information.
š¤ Contacting Your Account Manager
You can also contact your Account Manager regarding your enquiry. However, if they're unable to resolve the issue, they will forward it to our Support Team for further assistance.
This ensures your enquiry is directed to the team best equipped to help.
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