The percentage of all your transactions over the last rolling 12 months that have a positive client review (includes all transactions across cities, counties, and states).
Give me the details:
Number of sales representing the buyer and/or seller over the last 12 months with a positive review
âDIVIDED BYThe number of sales representing the buyer and/or seller over the last 12 months
Example: If you have represented 5 sellers and 5 buyers over the past 12 months and received 8 positive reviews, your RSR is 80%.
Example: If you work for a couple who sells their home and both the husband and wife leave a review each, only 1 review will be included.
Example: If you represent both the buyer and seller on the same transaction, this counts as 2 transactions. This also means you must receive at least 1 review from the buyer side and 1 review from the seller side for a 100% RSR.
**The ratio is calculated based on the last 12 months, and the ratio you have will be used in your Agent of the Year calculations for data before 11:59 pm PST on the 3rd of January 2027.
How can I improve my Review/Sales Ratio?
Get more reviews! The more reviews you get, the higher your score and the greater your chances. Get more reviews here.
Ensure all your property transactions are correct.