In New Zealand, Team Profiles are supported through a paid team profile subscription which hosts agents within it. RateMyAgent does not supporting the sharing or combining of individual agent profiles.
Can agents within a Team use Easy Reviews?
Any individual agent within a Team Profile can use Easy Reviews if they have it switched on in their own profile.
What reviews will be requested for the agent? (As long as easy reviews is turned on and all team members are linked to the listing)
a review will be requested from the vendor if they were the lead agent on the listing
a review will be requested from the buyer if they were the buyer agent on the listing
a vendor review will also be requested for the supporting agent
a review will not be requested if the agent is not listed on the listing at all, even if their team member/s are on the listing. However, they can request it manually
Will the reviews also be attributed to other team members?
It depends on the team member. Only if both of these apply for the other team members individually, will they receive the review too:
The other agent has Easy Reviews turned on in their individual profile
The other agent is listed on the property listing in any role
Example 1:
A team of 4 agents, their latest listing contains 2 of the those agents, one as lead agent and one as supporting agent.
All 4 agents have Easy Reviews switched on in their profiles.
The lead agent receives a vendor review through Easy Reviews.
The agent who is also on the listing, as the supporting agent, receives the review also.
Since the other 2 agents are not on the listing, they do not receive the review.
Example 2:
A team of 3 agents, their latest listing contains all 3 of the those agents, one as lead agent, one as supporting agent and one as the buyer agent.
Only 2 agents have Easy Reviews switched on in their profiles - the buyer agent and the agent who is the supporting agent.
The buyer agent receives a buyer review through Easy Reviews.
The agent who is also on the listing, as the supporting agent, receives the review also.
The 3rd agent who is the lead agent on the sale, does not receive the review, since he has Easy Reviews set to OFF.
How can a team get a review for all team members?
In order for all team members to be attributed the review, the review can be requested manually.
This can be done in any team member's Dashboard or the Team Dashboard. You need to ensure that you select all team members on the review request.
Easy Reviews settings in the Team Profile do not have any function.