After a review is posted, the client will receive a confirmation email from RateMyAgent. This email includes a link that allows the client to edit their review if any changes are required.
Additionally, it is important to distinguish between editing and resetting reviews. Editing allows you to modify an already submitted review, while resetting refers to starting over with a new review, which is not supported once a review has been submitted.
✏️ Editing The Review via Email
✏️ Editing The Review via Email
Open the confirmation email you received after posting your review
Click on the Edit Review link included in the email.
Make your desired updates and save your changes.
Troubleshooting Tips
Ensure you are using a modern browser like Google Chrome for the best experience.
Clear your browser's cache and cookies if you encounter any issues while editing your review.
⏰ Important Notes
⏰ Important Notes
You can only edit your review if:
It was submitted within the past 60 days, and
The agent has not yet replied to your review.
Once an agent has responded or 60 days have passed, the edit option will no longer be available.
Once 60 days has passed or a reply from the agent has been made, you will need to email our Customer Support team if you wish to have the review removed.
Resetting Incomplete Reviews
Once a review has been submitted, it cannot be reset for editing. However, you may click the Edit Review option from the email you received after submitting the review to edit.
📧 Need Help Updating Your Review?
📧 Need Help Updating Your Review?
If you’re unable to edit your review using the link, you can contact our Support Team for assistance.
Please email us at support@ratemyagent.com (For Australia and New Zealand clients) or help@ratemyagent.com (for the United States) using the same email address you used to submit the review.
Include in your message:
The name of the agent or agency you reviewed
Proper address where the review is linked
The updated version of your review (with any changes clearly indicated)
Our team will review your request and update your review on your behalf.