Renowned has thousands of agent profiles just waiting to be claimed.
Simply search for your name and claim your profile. It's FREE!
No profile for you on our website yet? Go to "JOIN" in the page header to begin creating a profile. Before creating a new profile, ensure you do not already have an existing one by attempting to log in or using the "Forgot password" option to regain access or contacting support for assistance.
To avoid creating duplicate profiles, always claim your existing unclaimed profile rather than starting a new one. If uncertain, contact our support team for assistance.
How to claim your profile
Step 1: Search for yourself in our website's search under AGENTS.
Ensure that you're using a compatible browser, such as Google Chrome, and that your browser's pop-up blocker does not interfere with essential site functions. Additionally, clear your browser cache and cookies to prevent any potential issues during the claiming process.
Step 2: Results will appear as you type. Select to view your profile.
* If you do not see your name on the search result, contact our support team for assistance.
Once you claim your profile, you can update your location and office as needed. Updating the location can be done on the My Market List.
Step 3: To the right of the screen, or floating as you scroll down the page, there will be a Claim Profile button to select.
Not seeing the "Claim profile" option on your profile?
ensure you are not logged into any account on your device but checking that you see "Log" in in your page header. To log out go to Dashboard and log out at the bottom of the main menu.
If you are not logged in but still don't see Claim Profile on your profile, it's possible your profile was already claimed. Go to Forgot my Password on the Log in page to email yourself, reset your password and you will then be able to log into your profile.
If you enter your email address but are prompted with "Let's get you set up", the email address you have entered is not in our system. In the chat, message us that you want to speak to an agent. Please advise us of your new email address and send us the URL of your profile so we can update the email address of your profile. If you see a message indicating "access is temporarily restricted," this could be due to security measures related to your IP location or a sudden IP change. Try using a VPN to select a server in the country where RateMyAgent operates, or check your current IP address to ensure it is not being routed outside the supported region.
Step 4: Verify yourself with the details we have
Old phone number and email?
In the chat, message our support team that you want to speak to an agent. Please advise us of your new contact info and send us the URL of your profile so we can get your details for verification up to date.
Step 5: Once verified, you will be prompted to set your password
Step 6. How did you find us?
Step 7. You did it! Welcome to your Dashboard!
If your office does not yet have a profile on Renowned, an authorised personnel, such as a Principal or Director, needs to claim the office profile by following the instructions provided on the platform.
Need additional help claiming a profile?
There are multiple profiles for me, how can I combine them?
I have a common name, how can I ensure I am claiming the correct profile?
I already have a profile but I want a new one
How can I create or claim my free OFFICE profile
In the chat, message us that you want to speak to an agent
Claiming a Profile with an Expired Activation Link
If your Renowned activation link has expired, follow these steps:
Visit your public profile page.
Click the "Claim Profile" button on the page.
Follow the on-screen instructions to complete the claim process.
Note: Renowned does not resend activation requests, so it’s essential to use the “Claim Profile” option. If you are still in the industry but no longer wish to actively use your profile, you can choose to leave it unclaimed. This allows the profile to remain inactive with a disclaimer stating that you do not endorse your agent profile and that the information may not be updated and correct.
Resolving Access or Verification Issues- Duplicate Profiles: Always verify whether you have an existing profile before creating a new one to avoid duplication.
If you can’t access the existing contact email on your profile, follow these steps:
Follow the above guide on How to claim your profile.
Use your verified email address to initiate the claim. - If your contact email needs updating before verification, provide the following details to Renowned customer support: - Name - Phone Number - Old Email Address - New Email Address (for verification) - NAR ID (if applicable) - A link to the profile you want to claim
After Renowned Customer Support updates your contact email, return to the claim page and verify using your new email address. Ensure you are using the correct regional Renowned site. For example, if your account is associated with a specific region, logging in on a different regional site will not recognize your credentials. Always access the correct regional site to avoid login issues.
Conclusion
Claiming your profile allows you to take full advantage of Renowned's features and ensures your profile reflects up-to-date information. Whether it’s resolving expired links, managing unclaimed profiles, or updating inaccessible contact information, the steps above should guide you to a resolution easily. For further assistance, reach out to Renowned Support.