Team Profiles Policy
To maintain fairness and accurate performance stats, Renowned agent profiles are designed for individual agents only. Combining stats or sharing individual profiles across a team is strictly prohibited.
Regional Availability
Australia: Team profiles and Team Accounts are not available. All agents must use individual profiles.
New Zealand: Team profiles are available exclusively through a Team subscription.
How Team Profiles Work (New Zealand Only)
New Zealand agents can build a collective brand while preserving individual performance records through the following guidelines:
Individual First: Every team member must create and maintain their own individual profile.
Dedicated Team Subscription: The team must hold an active Team subscription to claim and manage a team profile.
Fair Rankings & Reviews: Client reviews and leaderboard rankings remain tied strictly to individual agents, ensuring fair representation across the platform.
Onboarding Support: Account managers are available to assist with setting up and customizing your Team profile.
Please note: reviews that solely mention another agent (other than the one listed on the profile) will be automatically moved to the agent named. The exception is agents in New Zealand who are under a Team Profile subscription. For team profiles created under TEAM subscriptions, reviews can be managed collectively while adhering to Renowned policies.
Additionally, reviews that contribute to an agent's ranking must be directly attributed to that specific agent's profile, ensuring clarity and fairness in leaderboard evaluations.
FAQs
Can I update my profile to reflect both my individual name and a team identity?
Can I update my profile to reflect both my individual name and a team identity?
No, you cannot merge an individual profile into a team profile. However, you can update your name on your individual profile and create a separate team profile under a TEAM subscription to reflect your partnership branding. Do I need a TEAM subscription to collect reviews as a team? Yes, a TEAM subscription is required to set up a dedicated team profile, which will manage team branding and reviews efficiently.
Why are there no leaderboards for team profiles?
Why are there no leaderboards for team profiles?
Currently, RateMyAgent leaderboards are focused on individual profiles as part of our commitment to recognize personal achievements. Implementing a separate leaderboard for team profiles would require significant resources and is currently not prioritized.
Office Profiles
We are often asked to merge agency profiles of several offices so that they can be represented on a single profile. This is also not permitted on RateMyAgent. Agencies with several physical locations will each need to be represented on RateMyAgent with their own profile for each location.
This is to once again, ensure each office is properly represented on an even playing field. If you are are found to be multiple offices utilising one profile, you may be excluded from Awards.
Team Profiles through TEAM Subscription (NZ Only). Team Profiles allow multiple agents to collaborate and manage branding under a unified identity. All agents within the team are required to maintain their own individual profiles on RateMyAgent.
However, it is important to note that team profiles and Team Accounts are not available in Australia, limiting their use to other regions.
However, it is important to note that team profiles do not currently have a dedicated leaderboard, as the platform emphasizes individual rankings.
Eligibility: Available through the paid Team Pro subscription.
Regional Availability: Originally available in New Zealand, but not available in Australia. Expansion to other regions is based on demand.
Benefits: Teams can manage reviews, streamline collaboration, and participate in exclusive team awards. The subscription includes centralized tools tailored for team branding and efficiency. For assistance in setting up a Team Pro subscription, please contact our account management team.
Limitations on Rankings: Team profiles do not contribute towards RateMyAgent leaderboards, which are specifically designed for individual agent rankings.