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Desktop - CRM Walkthrough

A quick overview of all the features of the CRM on the web app, great for new users to get a better understanding of where to find certain key components of the system.

πŸš€ Quick CRM Walkthrough

  1. πŸ“‹ Navigation β€” Your main menu lives on the left side of the dashboard.

  2. 🧭 Launchpad β€” Shows CRM suggestions. βœ… Prioritize Google Business + Payment Processor setup.

  3. πŸ“Š Dashboard β€” Track revenue, website stats, and connected ad performance (Google/Facebook).

  4. πŸ’¬ Conversations

    • Manage customer chats: Unread, Recent, Starred, or All.

    • View and edit text and email Snippets.

  5. πŸ“… Calendars β€” Switch to Month View πŸ—“οΈ β†’ open Calendars on the right β†’ select the trailers to display.

  6. πŸ‘₯ Contacts

    • Center: Conversations

    • Left: Personal info + rental forms

    • Right: Notes πŸ“, Appointments πŸ“†, Transactions πŸ’³

  7. πŸ’Ό Opportunities β€” View income per unit and use filters for details.

  8. πŸ’° Payments β€” Handle invoices, estimates, transactions, and create coupons.

  9. πŸ“£ Marketing β€” Link your social media and schedule posts ahead of time.

  10. βš™οΈ Automations β€” Pre-set messages (like booking confirmations). 🧠 Disabled by default β€” ask to enable.

  11. 🌐 Sites β€” Access admin links, web pages, and Forms & Submissions (download check-ins, checkouts, photos).

  12. πŸ› οΈ Settings

    • Business Profile 🏒

    • Billing πŸ’΅

    • My Staff πŸ‘€ (add users + logins)

    • Calendar & Communication Settings

    • Integrations πŸ”— (Google, GBP, Payments, Facebook, Instagram)

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