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Desktop - CRM Walkthrough

A quick overview of all the features of the CRM on the web app, great for new users to get a better understanding of where to find certain key components of the system.

๐Ÿš€ Quick CRM Walkthrough

  1. ๐Ÿ“‹ Navigation โ€” Your main menu lives on the left side of the dashboard.

  2. ๐Ÿงญ Launchpad โ€” Shows CRM suggestions. โœ… Prioritize Google Business + Payment Processor setup.

  3. ๐Ÿ“Š Dashboard โ€” Track revenue, website stats, and connected ad performance (Google/Facebook).

  4. ๐Ÿ’ฌ Conversations

    • Manage customer chats: Unread, Recent, Starred, or All.

    • View and edit text and email Snippets.

  5. ๐Ÿ“… Calendars โ€” Switch to Month View ๐Ÿ—“๏ธ โ†’ open Calendars on the right โ†’ select the trailers to display.

  6. ๐Ÿ‘ฅ Contacts

    • Center: Conversations

    • Left: Personal info + rental forms

    • Right: Notes ๐Ÿ“, Appointments ๐Ÿ“†, Transactions ๐Ÿ’ณ

  7. ๐Ÿ’ผ Opportunities โ€” View income per unit and use filters for details.

  8. ๐Ÿ’ฐ Payments โ€” Handle invoices, estimates, transactions, and create coupons.

  9. ๐Ÿ“ฃ Marketing โ€” Link your social media and schedule posts ahead of time.

  10. โš™๏ธ Automations โ€” Pre-set messages (like booking confirmations). ๐Ÿง  Disabled by default โ€” ask to enable.

  11. ๐ŸŒ Sites โ€” Access admin links, web pages, and Forms & Submissions (download check-ins, checkouts, photos).

  12. ๐Ÿ› ๏ธ Settings

    • Business Profile ๐Ÿข

    • Billing ๐Ÿ’ต

    • My Staff ๐Ÿ‘ค (add users + logins)

    • Calendar & Communication Settings

    • Integrations ๐Ÿ”— (Google, GBP, Payments, Facebook, Instagram)

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